Welcome to Serendiva Trails. We are pleased to provide our valued customers with exceptional travel and tour services subject to the following terms and conditions. Please read and accept these conditions carefully before using our website and services.

General

Serendiva Trails reserves the right to modify, update, or change these terms and conditions at any time without prior notice. Any changes will become effective immediately upon being posted on our website. It is your responsibility to review the terms on each visit, as continued use of our website indicates your acceptance of the latest terms.

Use of the Serendiva Trails website is open to individuals who have valid payment methods with sufficient funds to cover the service(s) requested. Persons under the age of 18 must make payments under the supervision or authorization of a parent or legal guardian. Serendiva Trails holds the absolute right to reject payments, remove or amend website content, or cancel bookings and transactions at its discretion.

Online Payments

When making an online payment, you will be directed to a secure payment page where your card details will be encrypted via SSL with 128-bit encryption to ensure confidentiality.

Serendiva Trails does not store credit card information, CVV codes, or any sensitive payment details on its servers.

By authorizing payment, you agree for Serendiva Trails to debit the agreed and confirmed amount for the selected service.

For your records, please save or print the payment confirmation page and ensure you retain any transaction receipt ID provided. This receipt ID is essential for any queries or support related to your payment. Serendiva Trails is not responsible for issues arising without a valid transaction ID.